Faqs

What Shipping Methods Are Available?

We use DHL, UPS and USPS to ship products to you. All orders ship within 24 hours of checkout. When shipped, your order will be updated with tracking information and you will get an email. All orders ship from Atlanta, GA and take 2-6 days to be delivered. We do not offer international shipping.

How Long Will It Take To Get My Package?

Shipping take 2-6 days depending on your location. All packages have tracking numbers you will be able to check delivery status

Do You Ship Internationally?

Not Currently

Returns and Refunds

At this time we don't offer product returns. Please be sure to purchase the correct quantity, color and size option for your project. We stand by the quality of our product. If your product is defective in any way, contact us and we will ensure you are satisfied.

Do I need an account to place an order?

No account is needed to place an order. You can checkout as a guest.

How Can I Cancel Or Change My Order?

You can cancel your order prior to the order shipping. Because all orders are shipped within 24 hours on regular business days, email us getvicious@viciousgrip.com as soon as possible to to make changes or cancel your order.

How Do I Track My Order?

Once the order is shipped, you will be emailed a tracking number for your order and a link to get tracking information. If you cannot find your email, you can login to our website and find order details through the account page.